Dwayne Whitten. User Information Satisfaction Scale Reduction: Application in an it Outsourcing Environment. JCIS, 45(2):17-26, 2005. [doi]
@article{Whitten05,
title = {User Information Satisfaction Scale Reduction: Application in an it Outsourcing Environment},
author = {Dwayne Whitten},
year = {2005},
doi = {10.1080/08874417.2005.11645827},
url = {https://doi.org/10.1080/08874417.2005.11645827},
researchr = {https://researchr.org/publication/Whitten05},
cites = {0},
citedby = {0},
journal = {JCIS},
volume = {45},
number = {2},
pages = {17-26},
}