Lorraine Wilkin, Wendie Wulff, Fitch Richardson Smith. Document means more than manual: document design outside the computer industry. In John R. Talburt, editor, Proceedings of the 8th Annual International Conference on Systems Documentation, SIGDOC 1990, Little Rock, Arkansas, USA, October 31 - November 2, 1990. pages 79-86, ACM, 1990. [doi]
@inproceedings{WilkinWS90, title = {Document means more than manual: document design outside the computer industry}, author = {Lorraine Wilkin and Wendie Wulff and Fitch Richardson Smith}, year = {1990}, doi = {10.1145/97426.97995}, url = {http://doi.acm.org/10.1145/97426.97995}, tags = {design}, researchr = {https://researchr.org/publication/WilkinWS90}, cites = {0}, citedby = {0}, pages = {79-86}, booktitle = {Proceedings of the 8th Annual International Conference on Systems Documentation, SIGDOC 1990, Little Rock, Arkansas, USA, October 31 - November 2, 1990}, editor = {John R. Talburt}, publisher = {ACM}, isbn = {0-89791-414-7}, }