James G. Williams, Kai A. Olsen. Developing a Telecommunication Operation Support Systems (OSS): The Impact of a Change in Network Technology. IJBDCN, 4(1):30-51, 2008. [doi]
@article{WilliamsO08, title = {Developing a Telecommunication Operation Support Systems (OSS): The Impact of a Change in Network Technology}, author = {James G. Williams and Kai A. Olsen}, year = {2008}, doi = {10.4018/jbdcn.2008010103}, url = {http://dx.doi.org/10.4018/jbdcn.2008010103}, researchr = {https://researchr.org/publication/WilliamsO08}, cites = {0}, citedby = {0}, journal = {IJBDCN}, volume = {4}, number = {1}, pages = {30-51}, }