Stephanie Wilson, Mathilde M. Bekker, Hilary Johnson, Peter Johnson. Costs and Benefits of User Involvement in Design: Practitioners Views. In Martina Angela Sasse, Jim Cunningham, Russel L. Winder, editors, People and Computers XI, Proceedings of HCI 96. pages 221-240, Springer, 1996.
@inproceedings{WilsonBJJ96, title = {Costs and Benefits of User Involvement in Design: Practitioners Views}, author = {Stephanie Wilson and Mathilde M. Bekker and Hilary Johnson and Peter Johnson}, year = {1996}, tags = {design}, researchr = {https://researchr.org/publication/WilsonBJJ96}, cites = {0}, citedby = {0}, pages = {221-240}, booktitle = {People and Computers XI, Proceedings of HCI 96}, editor = {Martina Angela Sasse and Jim Cunningham and Russel L. Winder}, publisher = {Springer}, isbn = {3-540-76069-5}, }