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Contextual inquiry: grounding your design in user's work

Dennis R. Wixon, Alicia Flanders, Minette A. Beabes. Contextual inquiry: grounding your design in user's work. In Michael J. Tauber, editor, Conference on Human Factors in Computing Systems: Common Ground, CHI '96, Vancouver, BC, Canada, April 13-18, 1996, Conference Companion. pages 354-355, ACM, 1996. [doi]

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Dennis R. Wixon

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Alicia Flanders

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Minette A. Beabes

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