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On the Impact of the Customer Base on the Added Value through System-Oriented Service Delivery in Industrial Maintenance

Clemens Wolff, Melanie Reuter-Oppermann, Niklas Kühl. On the Impact of the Customer Base on the Added Value through System-Oriented Service Delivery in Industrial Maintenance. In Tung Bui, editor, 52nd Hawaii International Conference on System Sciences, HICSS 2019, Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019. pages 1-10, ScholarSpace / AIS Electronic Library (AISeL), 2019. [doi]

Authors

Clemens Wolff

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Melanie Reuter-Oppermann

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Niklas Kühl

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