Johannes Wollenburg, Andreas Holzapfel, Alexander H. Hübner, Heinrich Kuhn. Configuring Retail Fulfillment Processes for Omni-Channel Customer Steering. Int. J. Electronic Commerce, 22(4):540-575, 2018. [doi]
@article{WollenburgHHK18,
title = {Configuring Retail Fulfillment Processes for Omni-Channel Customer Steering},
author = {Johannes Wollenburg and Andreas Holzapfel and Alexander H. Hübner and Heinrich Kuhn},
year = {2018},
doi = {10.1080/10864415.2018.1485085},
url = {https://doi.org/10.1080/10864415.2018.1485085},
researchr = {https://researchr.org/publication/WollenburgHHK18},
cites = {0},
citedby = {0},
journal = {Int. J. Electronic Commerce},
volume = {22},
number = {4},
pages = {540-575},
}