Utilizing expectation disconfirmation theory to develop a higher-order model of outsourcing success factors

Colleen Carraher-Wolverton, Rudy Hirschheim. Utilizing expectation disconfirmation theory to develop a higher-order model of outsourcing success factors. J. Systems and IT, 25(1):1-29, 2023. [doi]

@article{WolvertonH23,
  title = {Utilizing expectation disconfirmation theory to develop a higher-order model of outsourcing success factors},
  author = {Colleen Carraher-Wolverton and Rudy Hirschheim},
  year = {2023},
  doi = {10.1108/JSIT-05-2022-0133},
  url = {https://doi.org/10.1108/JSIT-05-2022-0133},
  researchr = {https://researchr.org/publication/WolvertonH23},
  cites = {0},
  citedby = {0},
  journal = {J. Systems and IT},
  volume = {25},
  number = {1},
  pages = {1-29},
}