Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System

Wei-Ning Wu. Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System. In Fiona Fui-Hoon Nah, Keng Siau, editors, HCI in Business, Government and Organizations - 7th International Conference, HCIBGO 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings. Volume 12204 of Lecture Notes in Computer Science, pages 216-227, Springer, 2020. [doi]

@inproceedings{Wu20-31,
  title = {Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System},
  author = {Wei-Ning Wu},
  year = {2020},
  doi = {10.1007/978-3-030-50341-3_17},
  url = {https://doi.org/10.1007/978-3-030-50341-3_17},
  researchr = {https://researchr.org/publication/Wu20-31},
  cites = {0},
  citedby = {0},
  pages = {216-227},
  booktitle = {HCI in Business, Government and Organizations - 7th International Conference, HCIBGO 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings},
  editor = {Fiona Fui-Hoon Nah and Keng Siau},
  volume = {12204},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-030-50341-3},
}