Influence of customer participation on information technology services

Jia-Jhou Wu, Hung Yu Kung, Tom M. Y. Lin. Influence of customer participation on information technology services. Industrial Management and Data Systems, 117(6):1077-1092, 2017. [doi]

@article{WuKL17,
  title = {Influence of customer participation on information technology services},
  author = {Jia-Jhou Wu and Hung Yu Kung and Tom M. Y. Lin},
  year = {2017},
  doi = {10.1108/IMDS-03-2016-0104},
  url = {https://doi.org/10.1108/IMDS-03-2016-0104},
  researchr = {https://researchr.org/publication/WuKL17},
  cites = {0},
  citedby = {0},
  journal = {Industrial Management and Data Systems},
  volume = {117},
  number = {6},
  pages = {1077-1092},
}