Sarah Jinhui Wu, Steven A. Melnyk, Barbara B. Flynn. Operational Capabilities: The Secret Ingredient. Decision Sciences, 41(4):721-754, 2010. [doi]
@article{WuMF10,
title = {Operational Capabilities: The Secret Ingredient},
author = {Sarah Jinhui Wu and Steven A. Melnyk and Barbara B. Flynn},
year = {2010},
doi = {10.1111/j.1540-5915.2010.00294.x},
url = {http://dx.doi.org/10.1111/j.1540-5915.2010.00294.x},
researchr = {https://researchr.org/publication/WuMF10},
cites = {0},
citedby = {0},
journal = {Decision Sciences},
volume = {41},
number = {4},
pages = {721-754},
}