Shuli Wu, Wei-Chuen Yau, Thian Song Ong, Siew Chin Chong. Integrated Churn Prediction and Customer Segmentation Framework for Telco Business. IEEE Access, 9:62118-62136, 2021. [doi]
@article{WuYOC21,
title = {Integrated Churn Prediction and Customer Segmentation Framework for Telco Business},
author = {Shuli Wu and Wei-Chuen Yau and Thian Song Ong and Siew Chin Chong},
year = {2021},
doi = {10.1109/ACCESS.2021.3073776},
url = {https://doi.org/10.1109/ACCESS.2021.3073776},
researchr = {https://researchr.org/publication/WuYOC21},
cites = {0},
citedby = {0},
journal = {IEEE Access},
volume = {9},
pages = {62118-62136},
}