F. Xiang. Instant Messaging Systems. Computer Communications, 27(1):141, 2004. [doi]
@article{Xiang04, title = {Instant Messaging Systems}, author = {F. Xiang}, year = {2004}, doi = {10.1016/S0140-3664(03)00128-2}, url = {http://dx.doi.org/10.1016/S0140-3664(03)00128-2}, researchr = {https://researchr.org/publication/Xiang04}, cites = {0}, citedby = {0}, journal = {Computer Communications}, volume = {27}, number = {1}, pages = {141}, }