A model of information systems operation and maintenance process complexity

Gang Xiao, Feng Han, Jian-Xin Wang. A model of information systems operation and maintenance process complexity. In IEEE/IFIP Network Operations and Management Symposium, NOMS 2010, 19-23 April 2010, Osaka, Japan. pages 136-143, IEEE, 2010. [doi]

Authors

Gang Xiao

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Feng Han

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Jian-Xin Wang

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