Li Xiao, Susan H. Xu, David D. Yao, Hanqin Zhang. Optimal staffing for ticket queues. Queueing Syst., 102(1):309-351, 2022. [doi]
@article{XiaoXYZ22, title = {Optimal staffing for ticket queues}, author = {Li Xiao and Susan H. Xu and David D. Yao and Hanqin Zhang}, year = {2022}, doi = {10.1007/s11134-022-09854-8}, url = {https://doi.org/10.1007/s11134-022-09854-8}, researchr = {https://researchr.org/publication/XiaoXYZ22}, cites = {0}, citedby = {0}, journal = {Queueing Syst.}, volume = {102}, number = {1}, pages = {309-351}, }