Lan Xiao, Li Zheng. Business process design: Process comparison and integration. Information Systems Frontiers, 14(2):363-374, 2012. [doi]
@article{XiaoZ12-0, title = {Business process design: Process comparison and integration}, author = {Lan Xiao and Li Zheng}, year = {2012}, doi = {10.1007/s10796-010-9251-3}, url = {http://dx.doi.org/10.1007/s10796-010-9251-3}, researchr = {https://researchr.org/publication/XiaoZ12-0}, cites = {0}, citedby = {0}, journal = {Information Systems Frontiers}, volume = {14}, number = {2}, pages = {363-374}, }