A hybrid integer programming and artificial bee colony algorithm for staff scheduling in call centers

Yue Xu, Xiuli Wang. A hybrid integer programming and artificial bee colony algorithm for staff scheduling in call centers. Computers & Industrial Engineering, 171:108312, 2022. [doi]

@article{XuW22-15,
  title = {A hybrid integer programming and artificial bee colony algorithm for staff scheduling in call centers},
  author = {Yue Xu and Xiuli Wang},
  year = {2022},
  doi = {10.1016/j.cie.2022.108312},
  url = {https://doi.org/10.1016/j.cie.2022.108312},
  researchr = {https://researchr.org/publication/XuW22-15},
  cites = {0},
  citedby = {0},
  journal = {Computers & Industrial Engineering},
  volume = {171},
  pages = {108312},
}