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A Two-Stage Fuzzy Quality Function Deployment Model for Service Design

Hong-Bin Yan, Shaojing Cai, Ming Li. A Two-Stage Fuzzy Quality Function Deployment Model for Service Design. In Van-Nam Huynh, Masahiro Inuiguchi, Bac Le, Bao Nguyen Le, Thierry Denoeux, editors, Integrated Uncertainty in Knowledge Modelling and Decision Making - 5th International Symposium, IUKM 2016, Da Nang, Vietnam, November 30 - December 2, 2016, Proceedings. Volume 9978 of Lecture Notes in Computer Science, pages 110-123, 2016. [doi]

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Hong-Bin Yan

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Shaojing Cai

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Ming Li

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