Sheng-Yuan Yang, Fang-Chen Chuang, Cheng-Seen Ho. Ontology-supported FAQ processing and ranking techniques. J. Intell. Inf. Syst., 28(3):233-251, 2007. [doi]
@article{YangCH07,
title = {Ontology-supported FAQ processing and ranking techniques},
author = {Sheng-Yuan Yang and Fang-Chen Chuang and Cheng-Seen Ho},
year = {2007},
doi = {10.1007/s10844-006-0009-9},
url = {http://dx.doi.org/10.1007/s10844-006-0009-9},
tags = {ontologies, ontology},
researchr = {https://researchr.org/publication/YangCH07},
cites = {0},
citedby = {0},
journal = {J. Intell. Inf. Syst.},
volume = {28},
number = {3},
pages = {233-251},
}