Guangyong Yang, Guojun Ji, Kim Hua Tan. Impact of artificial intelligence adoption on online returns policies. Annals OR, 308(1):703-726, 2022. [doi]
@article{YangJT22,
title = {Impact of artificial intelligence adoption on online returns policies},
author = {Guangyong Yang and Guojun Ji and Kim Hua Tan},
year = {2022},
doi = {10.1007/s10479-020-03602-y},
url = {https://doi.org/10.1007/s10479-020-03602-y},
researchr = {https://researchr.org/publication/YangJT22},
cites = {0},
citedby = {0},
journal = {Annals OR},
volume = {308},
number = {1},
pages = {703-726},
}