Improvement of e-government service process via a grey relation agent mechanism

Hsing-Hui Yang, Jenn-Long Liu, Michael C. S. Chang, Juh-Cheng Yang. Improvement of e-government service process via a grey relation agent mechanism. Expert Syst. Appl., 39(10):9755-9763, 2012. [doi]

@article{YangLCY12,
  title = {Improvement of e-government service process via a grey relation agent mechanism},
  author = {Hsing-Hui Yang and Jenn-Long Liu and Michael C. S. Chang and Juh-Cheng Yang},
  year = {2012},
  doi = {10.1016/j.eswa.2012.02.180},
  url = {http://dx.doi.org/10.1016/j.eswa.2012.02.180},
  researchr = {https://researchr.org/publication/YangLCY12},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {39},
  number = {10},
  pages = {9755-9763},
}