Riheng Yao, Shuangyong Song, Qiudan Li, Chao Wang, Huan Chen, Haiqing Chen, Daniel Dajun Zeng. Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract). In The Thirty-Fourth AAAI Conference on Artificial Intelligence, AAAI 2020, The Thirty-Second Innovative Applications of Artificial Intelligence Conference, IAAI 2020, The Tenth AAAI Symposium on Educational Advances in Artificial Intelligence, EAAI 2020, New York, NY, USA, February 7-12, 2020. pages 13973-13974, AAAI Press, 2020. [doi]
@inproceedings{YaoSLWCCZ20,
title = {Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract)},
author = {Riheng Yao and Shuangyong Song and Qiudan Li and Chao Wang and Huan Chen and Haiqing Chen and Daniel Dajun Zeng},
year = {2020},
url = {https://aaai.org/ojs/index.php/AAAI/article/view/7259},
researchr = {https://researchr.org/publication/YaoSLWCCZ20},
cites = {0},
citedby = {0},
pages = {13973-13974},
booktitle = {The Thirty-Fourth AAAI Conference on Artificial Intelligence, AAAI 2020, The Thirty-Second Innovative Applications of Artificial Intelligence Conference, IAAI 2020, The Tenth AAAI Symposium on Educational Advances in Artificial Intelligence, EAAI 2020, New York, NY, USA, February 7-12, 2020},
publisher = {AAAI Press},
isbn = {978-1-57735-823-7},
}