Guangliang Ye, Xiaowei Zhu, Samar K. Mukhopadhyay. Managing Service Quality in Multiple Outsourcing. Int. J. Electronic Commerce, 18(3):125-149, 2014. [doi]
@article{YeZM14,
title = {Managing Service Quality in Multiple Outsourcing},
author = {Guangliang Ye and Xiaowei Zhu and Samar K. Mukhopadhyay},
year = {2014},
doi = {10.2753/JEC1086-4415180305},
url = {http://dx.doi.org/10.2753/JEC1086-4415180305},
researchr = {https://researchr.org/publication/YeZM14},
cites = {0},
citedby = {0},
journal = {Int. J. Electronic Commerce},
volume = {18},
number = {3},
pages = {125-149},
}