Ka-Ping Yee. Operating an Emergency Information Service. Communications of the ACM, 44(12):25-28, 2001. [doi]
@article{Yee01, title = {Operating an Emergency Information Service}, author = {Ka-Ping Yee}, year = {2001}, doi = {10.1145/501317.501332}, url = {http://doi.acm.org/10.1145/501317.501332}, researchr = {https://researchr.org/publication/Yee01}, cites = {0}, citedby = {0}, journal = {Communications of the ACM}, volume = {44}, number = {12}, pages = {25-28}, }