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A Conceptual Model of Service Innovation: The Case of Academic Libraries

Shea-Tinn Yeh, Ronald Ramirez. A Conceptual Model of Service Innovation: The Case of Academic Libraries. In 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016. Association for Information Systems, 2016. [doi]

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Shea-Tinn Yeh

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Ronald Ramirez

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