Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms

Cheng Yi, Zhenhui Jack Jiang, Izak Benbasat. Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms. Information Systems Research, 28(2):413-429, 2017. [doi]

Authors

Cheng Yi

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Zhenhui Jack Jiang

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Izak Benbasat

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