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Call center text mining approach

Ibrahim Onuralp Yigit, Ahmet Feyzi Ates, Mehmet Güvercin, Hakan Ferhatosmanoglu, Bugra Gedik. Call center text mining approach. In 25th Signal Processing and Communications Applications Conference, SIU 2017, Antalya, Turkey, May 15-18, 2017. pages 1-4, IEEE, 2017. [doi]

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