Peng Yu, Bok Young Yoo, Jang Hee Lee. A DEA-based comprehensive benchmarking approach for implementing continuous improvement. Business Proc. Manag. Journal, 28(3):740-764, 2022. [doi]
@article{YuYL22-2,
title = {A DEA-based comprehensive benchmarking approach for implementing continuous improvement},
author = {Peng Yu and Bok Young Yoo and Jang Hee Lee},
year = {2022},
doi = {10.1108/BPMJ-05-2021-0368},
url = {https://doi.org/10.1108/BPMJ-05-2021-0368},
researchr = {https://researchr.org/publication/YuYL22-2},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {28},
number = {3},
pages = {740-764},
}