Beste F. Yuksel, Penny Collisson, Mary Czerwinski. Brains or Beauty: How to Engender Trust in User-Agent Interactions. ACM Trans. Internet Techn., 17(1), 2017. [doi]
@article{YukselCC17,
title = {Brains or Beauty: How to Engender Trust in User-Agent Interactions},
author = {Beste F. Yuksel and Penny Collisson and Mary Czerwinski},
year = {2017},
doi = {10.1145/2998572},
url = {http://doi.acm.org/10.1145/2998572},
researchr = {https://researchr.org/publication/YukselCC17},
cites = {0},
citedby = {0},
journal = {ACM Trans. Internet Techn.},
volume = {17},
number = {1},
}