Nor Shahida Mohamad Yusop, John Grundy, Rajesh Vasa. Reporting Usability Defects: A Systematic Literature Review. IEEE Trans. Software Eng., 43(9):848-867, 2017. [doi]
@article{YusopGV17, title = {Reporting Usability Defects: A Systematic Literature Review}, author = {Nor Shahida Mohamad Yusop and John Grundy and Rajesh Vasa}, year = {2017}, doi = {10.1109/TSE.2016.2638427}, url = {http://doi.ieeecomputersociety.org/10.1109/TSE.2016.2638427}, researchr = {https://researchr.org/publication/YusopGV17}, cites = {0}, citedby = {0}, journal = {IEEE Trans. Software Eng.}, volume = {43}, number = {9}, pages = {848-867}, }