John Zahorjan, Edward D. Lazowska, Richard L. Garner. A decomposition approach to modelling high service time variability. Perform. Eval., 3(1):35-54, 1983. [doi]
@article{ZahorjanLG83,
title = {A decomposition approach to modelling high service time variability},
author = {John Zahorjan and Edward D. Lazowska and Richard L. Garner},
year = {1983},
doi = {10.1016/0166-5316(83)90031-7},
url = {http://dx.doi.org/10.1016/0166-5316(83)90031-7},
researchr = {https://researchr.org/publication/ZahorjanLG83},
cites = {0},
citedby = {0},
journal = {Perform. Eval.},
volume = {3},
number = {1},
pages = {35-54},
}