Agnieszka Zajac, Piotr Soja. ITSM Adoption in European SMEs: Transition versus Developed Economies. In 18th Americas Conference on Information Systems, AMCIS 2012, Seattle, Washington August 9-11, 2012. Association for Information Systems, 2012. [doi]
@inproceedings{ZajacS12, title = {ITSM Adoption in European SMEs: Transition versus Developed Economies}, author = {Agnieszka Zajac and Piotr Soja}, year = {2012}, url = {http://aisel.aisnet.org/amcis2012/proceedings/ICTinGlobalDev/5}, researchr = {https://researchr.org/publication/ZajacS12}, cites = {0}, citedby = {0}, booktitle = {18th Americas Conference on Information Systems, AMCIS 2012, Seattle, Washington August 9-11, 2012}, publisher = {Association for Information Systems}, isbn = {978-0-615-66346-3}, }