An integrated QFD and ANP model for improving the quality of financial services in consulting engineering firms

Mahmoud Zamani, Vida Zolfaghari, Changiz Valmohammadi. An integrated QFD and ANP model for improving the quality of financial services in consulting engineering firms. IJAOM, 9(1):1-22, 2017. [doi]

Authors

Mahmoud Zamani

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Vida Zolfaghari

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Changiz Valmohammadi

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