Liang-Jie Zhang. Services Quality and Analytics. IEEE T. Services Computing, 2(3):182, 2009. [doi]
@article{Zhang09b-4, title = {Services Quality and Analytics}, author = {Liang-Jie Zhang}, year = {2009}, doi = {10.1109/TSC.2009.25}, url = {http://dx.doi.org/10.1109/TSC.2009.25}, researchr = {https://researchr.org/publication/Zhang09b-4}, cites = {0}, citedby = {0}, journal = {IEEE T. Services Computing}, volume = {2}, number = {3}, pages = {182}, }