Exploring Explanation Effects on Consumers' Trust in Online Recommender Agents

Jingjing Zhang, Shawn P. Curley. Exploring Explanation Effects on Consumers' Trust in Online Recommender Agents. International Journal of Human-Computer Interaction, 34(5):421-432, 2018. [doi]

@article{ZhangC18-7,
  title = {Exploring Explanation Effects on Consumers' Trust in Online Recommender Agents},
  author = {Jingjing Zhang and Shawn P. Curley},
  year = {2018},
  doi = {10.1080/10447318.2017.1357904},
  url = {https://doi.org/10.1080/10447318.2017.1357904},
  researchr = {https://researchr.org/publication/ZhangC18-7},
  cites = {0},
  citedby = {0},
  journal = {International Journal of Human-Computer Interaction},
  volume = {34},
  number = {5},
  pages = {421-432},
}