Jie Zhang, Han Li, Ruiliang Yan, Chuck Johnston. Examining the Signaling Effect of E-tailers' Return Policies. JCIS, 57(3):191-200, 2017. [doi]
@article{ZhangLYJ17-0,
title = {Examining the Signaling Effect of E-tailers' Return Policies},
author = {Jie Zhang and Han Li and Ruiliang Yan and Chuck Johnston},
year = {2017},
doi = {10.1080/08874417.2016.1183989},
url = {https://doi.org/10.1080/08874417.2016.1183989},
researchr = {https://researchr.org/publication/ZhangLYJ17-0},
cites = {0},
citedby = {0},
journal = {JCIS},
volume = {57},
number = {3},
pages = {191-200},
}