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Comprehensive understanding of smart product service system from multi-dimension and multi-perspective: An innovative service model for Customer-product Interaction Life Cycle (CILC)

Xianyu Zhang, Xinguo Ming. Comprehensive understanding of smart product service system from multi-dimension and multi-perspective: An innovative service model for Customer-product Interaction Life Cycle (CILC). AI in Engineering, 52:101619, 2022. [doi]

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Xianyu Zhang

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Xinguo Ming

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