Qiang Zhen, Johan van Leeuwaarden, Charles Knessl. On a processor sharing queue that models balking. Math. Meth. of OR, 72(3):453-476, 2010. [doi]
@article{ZhenLK10,
title = {On a processor sharing queue that models balking},
author = {Qiang Zhen and Johan van Leeuwaarden and Charles Knessl},
year = {2010},
doi = {10.1007/s00186-010-0328-z},
url = {http://dx.doi.org/10.1007/s00186-010-0328-z},
researchr = {https://researchr.org/publication/ZhenLK10},
cites = {0},
citedby = {0},
journal = {Math. Meth. of OR},
volume = {72},
number = {3},
pages = {453-476},
}