Detecting and prioritizing product defects using social media data and the two-phased QFD method

Lu Zheng, Zhen He, Shuguang He 0001. Detecting and prioritizing product defects using social media data and the two-phased QFD method. Computers & Industrial Engineering, 177:109031, March 2023. [doi]

@article{ZhengHH23,
  title = {Detecting and prioritizing product defects using social media data and the two-phased QFD method},
  author = {Lu Zheng and Zhen He and Shuguang He 0001},
  year = {2023},
  month = {March},
  doi = {10.1016/j.cie.2023.109031},
  url = {https://doi.org/10.1016/j.cie.2023.109031},
  researchr = {https://researchr.org/publication/ZhengHH23},
  cites = {0},
  citedby = {0},
  journal = {Computers & Industrial Engineering},
  volume = {177},
  pages = {109031},
}