Mi Zhou, Dan Geng, Vibhanshu Abhishek, Beibei Li. When the Bank Comes to You: Branch Network and Customer Omnichannel Banking Behavior. Information Systems Research, 31(1):176-197, 2020. [doi]
@article{ZhouGAL20,
title = {When the Bank Comes to You: Branch Network and Customer Omnichannel Banking Behavior},
author = {Mi Zhou and Dan Geng and Vibhanshu Abhishek and Beibei Li},
year = {2020},
doi = {10.1287/isre.2019.0880},
url = {https://doi.org/10.1287/isre.2019.0880},
researchr = {https://researchr.org/publication/ZhouGAL20},
cites = {0},
citedby = {0},
journal = {Information Systems Research},
volume = {31},
number = {1},
pages = {176-197},
}