Wenyan Zhou, Oliver Hinz. Determining profit-optimizing return policies - a two-step approach on data from taobao.com. Electronic Markets, 26(2):103-114, 2016. [doi]
@article{ZhouH16-0,
title = {Determining profit-optimizing return policies - a two-step approach on data from taobao.com},
author = {Wenyan Zhou and Oliver Hinz},
year = {2016},
doi = {10.1007/s12525-015-0198-6},
url = {http://dx.doi.org/10.1007/s12525-015-0198-6},
researchr = {https://researchr.org/publication/ZhouH16-0},
cites = {0},
citedby = {0},
journal = {Electronic Markets},
volume = {26},
number = {2},
pages = {103-114},
}