Latent customer needs elicitation for big-data analysis of online product reviews

F. Zhou, R. J. Jiao. Latent customer needs elicitation for big-data analysis of online product reviews. In 2015 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2015, Singapore, December 6-9, 2015. pages 1850-1854, IEEE, 2015. [doi]

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