Wei Zhou, Selwyn Piramuthu. Consumer preference and service quality management with RFID. Annals OR, 216(1):35-51, 2014. [doi]
@article{ZhouP14-0,
title = {Consumer preference and service quality management with RFID},
author = {Wei Zhou and Selwyn Piramuthu},
year = {2014},
doi = {10.1007/s10479-012-1082-9},
url = {http://dx.doi.org/10.1007/s10479-012-1082-9},
researchr = {https://researchr.org/publication/ZhouP14-0},
cites = {0},
citedby = {0},
journal = {Annals OR},
volume = {216},
number = {1},
pages = {35-51},
}