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Research on Index System and Fuzzy Comprehensive Evaluation Method for Passenger Satisfaction

Yuanfeng Zhou, Jianping Wu, Yuanhua Jia. Research on Index System and Fuzzy Comprehensive Evaluation Method for Passenger Satisfaction. In Lipo Wang, Yaochu Jin, editors, Fuzzy Systems and Knowledge Discovery, Second International Conference, FSKD 2005, Changsha, China, August 27-29, 2005, Proceedings, Part I. Volume 3613 of Lecture Notes in Computer Science, pages 118-121, Springer, 2005. [doi]

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Yuanfeng Zhou

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Jianping Wu

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Yuanhua Jia

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