Causes and Effects of E-service Quality for Online Banking

Dauw-Song Zhu, Chih-Te Lin. Causes and Effects of E-service Quality for Online Banking. In Teruhisa Hochin, Roger Y. Lee, editors, 13th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2012, Kyoto, Japan, August 8-10, 2012. pages 357-361, IEEE Computer Society, 2012. [doi]

@inproceedings{ZhuL12-10,
  title = {Causes and Effects of E-service Quality for Online Banking},
  author = {Dauw-Song Zhu and Chih-Te Lin},
  year = {2012},
  doi = {10.1109/SNPD.2012.117},
  url = {http://doi.ieeecomputersociety.org/10.1109/SNPD.2012.117},
  researchr = {https://researchr.org/publication/ZhuL12-10},
  cites = {0},
  citedby = {0},
  pages = {357-361},
  booktitle = {13th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2012, Kyoto, Japan, August 8-10, 2012},
  editor = {Teruhisa Hochin and Roger Y. Lee},
  publisher = {IEEE Computer Society},
  isbn = {978-1-4673-2120-4},
}