Management Support Systems Model for Incident Resolution in FinTech based on Business Intelligence - researchr publication authors

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María Del Carmen Zúñiga, Walter Fuertes, Hugo Vera Flores, Theofilos Toulkeridis. Management Support Systems Model for Incident Resolution in FinTech based on Business Intelligence. In Joaquim Filipe, Michal Smialek, Alexander Brodsky, Slimane Hammoudi, editors, Proceedings of the 23rd International Conference on Enterprise Information Systems, ICEIS 2021, Online Streaming, April 26-28, 2021, Volume 1. pages 240-247, SCITEPRESS, 2021. [doi]

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