A 2020 perspective on "Service quality management of online car-hailing based on PCN in the sharing economy"

Wenming Zuo, Wenfeng Zhu, Shaojie Chen, Xinming He. A 2020 perspective on "Service quality management of online car-hailing based on PCN in the sharing economy". Electronic Commerce Research and Applications, 40:100941, 2020. [doi]

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