Moshe Zviran, Chanan Glezer, Itay Avni. User satisfaction from commercial web sites: The effect of design and use. Information & Management, 43(2):157-178, 2006. [doi]
@article{ZviranGA06, title = {User satisfaction from commercial web sites: The effect of design and use}, author = {Moshe Zviran and Chanan Glezer and Itay Avni}, year = {2006}, doi = {10.1016/j.im.2005.04.002}, url = {http://dx.doi.org/10.1016/j.im.2005.04.002}, tags = {design}, researchr = {https://researchr.org/publication/ZviranGA06}, cites = {0}, citedby = {0}, journal = {Information & Management}, volume = {43}, number = {2}, pages = {157-178}, }