User satisfaction from commercial web sites: The effect of design and use

Moshe Zviran, Chanan Glezer, Itay Avni. User satisfaction from commercial web sites: The effect of design and use. Information & Management, 43(2):157-178, 2006. [doi]

@article{ZviranGA06,
  title = {User satisfaction from commercial web sites: The effect of design and use},
  author = {Moshe Zviran and Chanan Glezer and Itay Avni},
  year = {2006},
  doi = {10.1016/j.im.2005.04.002},
  url = {http://dx.doi.org/10.1016/j.im.2005.04.002},
  tags = {design},
  researchr = {https://researchr.org/publication/ZviranGA06},
  cites = {0},
  citedby = {0},
  journal = {Information & Management},
  volume = {43},
  number = {2},
  pages = {157-178},
}