Untersuchung von HelpDesk-Systemen der Kommunikationsbranche - researchr publication bibtex

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Jörg Benze. Untersuchung von HelpDesk-Systemen der Kommunikationsbranche. PhD thesis, Ilmenau University of Technology, 2005. [doi]

@phdthesis{de-2058,
  title = {Untersuchung von HelpDesk-Systemen der Kommunikationsbranche},
  author = {Jörg Benze},
  year = {2005},
  url = {http://www.db-thueringen.de/servlets/DocumentServlet?id=4599},
  note = {http://d-nb.info/980553970},
  researchr = {https://researchr.org/publication/de-2058},
  cites = {0},
  citedby = {0},
  school = {Ilmenau University of Technology},
}

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