Clemens Schefels. Analyzing user feedback of on-line communities. PhD thesis, Goethe University Frankfurt am Main, 2013. [doi]
@phdthesis{dnb-331, title = {Analyzing user feedback of on-line communities}, author = {Clemens Schefels}, year = {2013}, url = {http://d-nb.info/1044413395}, researchr = {https://researchr.org/publication/dnb-331}, cites = {0}, citedby = {0}, school = {Goethe University Frankfurt am Main}, }